Smart meter customers who are interested in the scheme can sign up here. Octopus Energy Generation is one of Europes largest investors in renewable energy, managing a 4 billion portfolio of renewable energy assets throughout the continent. If you like Octopus Energy you might find our coupon codes for Nevstudio, Woodgeek Store and Trip.com useful. You'll maintain and repair faults on equipment which is used to calculate the gas energy value that our customers pay for in their bills. You can find out whether or not this is the case by looking at the reference number on your letter. The Winter Fuel Payment is automatically paid if you are eligible and get the State Pension or another social security benefit. To receive the WHD in this group you - or your partner's - name must be on your energy account, and you - or your partner - need to: If you are in this group you do not need to do anything. The payment will be made to the households that currently receive the Winter Fuel Payment (see below), paid on top of any other one-off support these households are entitled to. The eligibility criteria are in the 'Core Group 2: 150 for eligible households (Low income/high energy costs)' section above. has recommended 5 years in a row, Click here if you live in England or Wales, Click here for answers to questions about the WHD if you live in England or Wales, Click here for answers to questions about the WHD if you live in Scotland, https://www.gov.uk/the-warm-home-discount-scheme, Business, Energy, and Industrial Strategy, Scottish Postcode Directory (SPD) | National Records of Scotland (nrscotland.gov.uk). Existing crisis support schemes such as the 400 Energy Bill Support Scheme for all households, and up to 1,200 for the most vulnerable households, will still remain in place. Each policy is different, depending on whether it covers the self-employed carer, a carer agency or the carers employer. Thousands of Octopus Energy customers have been accidentally undercharged by 99.9 percent due to a technical error and they dont even have to pay a penny back. 150 in cost of living payments for people with disabilities. Warm Home Discount 2. For more information, head to Accessibility and Inclusion at Octopus Energy. If your reference number starts with a U. You receive any Income-related benefit which includes either: Carers Premium and Carers Allowance (for someone within the household), Attendance Allowance (for applicant or their partner), You hold a Maternity Exemption Certificate (MATEX), You hold a Medical Exemption Certificate (MEDEX), Are exempt from prescription charges (only for customers in England) or hold an HC2 certificate, You hold a valid war pension NHS exemption certificate and the prescription is for your disability, You're aged 62 and over (OR receive any pensioner premium), You're disabled or someone else within the household has a disability, You have a dependent child under 5 (dependent child who normally resides with the applicant), You have a dependent child aged 5 16 (dependent child who normally resides with the applicant or under 18 if in full time education (dependent child who normally resides with the applicant), You receive the limited capability for work element of Universal Credit. The BBC explain what the energy price cap is here. 5. Your partner must be registered on your record on DWPs benefit system or you will not be eligible for a rebate. The payment will be administered by energy suppliers over 6 months. Registered number: 09263424. Others you might not have heard of, but be able to get. If you move house after the 21 August 2022, you can contact your old electricity supplier to confirm your new address and arrange payment. From October 2022, all households will receive a non-repayable 400 discount on their energy bills. Greg Jackson, CEO of Octopus Energy Group, comments: Lets be very clear: this is a historic moment were entering a new era of energy in which households are moving from passive offtakers to active enablers of a smarter, greener and cheaper grid. This means there is no way to identify customers who may fall into the high energy costs criteria, so you will need to provide information as with previous years WHD schemes. 3. Perfect for charging an electric vehicle. We would expect your new supplier to provide you with the rebate. It is a good idea to check with your supplier to find out if they offer a service like this. A successful application will net you the full amount available, currently set at 140. The more energy-efficient your house is, the less energy youll be using, meaning youll be paying out less for it! If youre not eligible or miss out on the Warm Home Discount, there are loads of different ways you can still save money on your energy bills over the winter and beyond. Octopus Energy told customers in the email: "Don't worry about the gas we've already billed you for: that was our mistake, and we have no intention of re-issuing your bills or trying to charge you for it.. FCA Firm reference Number is 618327. Your letter will say if you will receive a rebate automatically or if you need to call the WHD helpline by 28 February 2023 to confirm your details. Hey I'm Constantine, welcome to Octopus Energy! We always strive to provide the most up to date, correct and informative information in all of our webpages, but from time to time, you may spot an error or something you don't agree with. Registered number: 09263424. The Government has hinted that it could U-turn on its proposed ban on the sale of new gas boilers by 2035, as energy experts have warned that heat pump costs will not become cheaper. 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You can choose to pay monthly or annually. You may be able to register for other reasons if your situation isnt listed. This winter (2022-23), it's rising from 140 to 150. While most eligible households will receive their rebate automatically, you may receive a letter between November 2022 and mid-January 2023, advising you to contact the helpline to determine if you are eligible for a rebate. Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN. By doing so, we can make blackouts a thing of the past, and bring costs down for everyone.. You don't need to do anything to access the Energy Price Guarantee: it'll be factored into your energy tariff, so you'll get the savings automatically. Next week Ofgem will confirm the price cap on what energy suppliers . For more information about the Warm Home Discount, you can contact the dedicated team with the details below. It comes after Britain's third-largest energy supplier said . There are now two schemes: one for England and Wales, and one for Scotland. Brunel Way The average saving for households per trial window was 0.23, with some participants saving up to 4.35 per turn down event. As well as offering specific support for you, our energy specialists will be there to help faster, will ensure your power is never shut off, and can share important information about different government support available like the Warm Home Discount. Nominate someone to take care of your account for you. Octopus Energy Ltd is a company registered in England and Wales. Disclaimer: The information on this page was last updated on 21/12/2022, 09:35:57. If an engineer is working at your home and discovers a dangerous gas appliance, they will attach a 'Danger Do Not Use' warning label to the relevant appliance, and give you a written gas warning notice. Exclusive Octopus Energy Promo Codes & Coupons February. As detailed in the declaration section of your signed application, we sometimes need to ask for documentary evidence to support your application. There are a few different support schemes involved: This scheme is a discount from Government to everyone in the UK who is a domestic energy customer. After the deal, Octopus has 4.9 million customers, making it the third-largest UK energy supplier behind British Gas and E.ON. Where data on a property is missing, BEIS will consider these additional criteria: Unlike the Core Group 2 scheme in England and Wales, customers who are on low income and on certain benefits will need to apply for the Broader Group. Your letter will say if you will receive a rebate automatically or if you need to call the WHD helpline by 28 February 2023 to confirm your details. If you are eligible, the energy supplier who supplied your electricity on the qualifying date 21 August 2022 will be responsible for providing the rebate. This service is to ensure that those on the register can access a 24/7 phone line and priority support in an emergency as well as additional help with organising bills and payments. Over the past . MORE+. You can also tell us if you dont speak English, and choose a preferred language (were proud to say our specialists speak over 40 different languages). Choose which group you think youre in and well help you apply. Collectively our customers saved nearly 4,000,000 in bills, and 14.3 million tonnes of CO2. Octopus Energy ensures that all of the electricity it supplies is generated from 100% renewable sources. Under Core Group 1 or Core Group 2, either you or your partner can be in receipt of the relevant benefit or Pension Credit Guarantee Credit, so long as one of you is listed on the electricity bill or account of a participating supplier. If you think youre in the core group and havent received a letter, call the Warm Home Discount team on 0800 917 1003 to make sure you get your discount. Between February and March 2022, together with National Grid ESO, Octopus ran the countrys largest household flexibility trial, with over 100,000 of Octopus smart meter customers signing up. Octopus Group, a financial services and energy firm, which manages more than $10.7B of funds. If this resonates with you, we have a place for you on our journey to Freephone available Monday to Friday: 8:30am - 4:30pm (Closed bank holidays), By post If you qualify because you receive Pension Credit, youll receive a letter providing a helpline number to call. By your energy supplier into your account balance with them. Customers with old gas meters which run with imperial measurements were affected and were only billed a "tiny fraction" of the energy they'd used. See today's front and back pages, download the newspaper, order back issues and use the historic Daily Express newspaper archive. We also provide Mobility Scooter Insurance protection against accidental damage, theft or loss, third party liability, personal accidents as well as mobility scooter breakdown and recovery. Registered number: 09263424. These reforms have not been possible in Scotland due to differences in the way data is held, so there is a separate scheme in Scotland. This may be applied as a credit directly to your meter if you are on a Smart Pay As You Go meter or through energy vouchers to top up your traditional pre-pay meter. If you're on a variable tariff, the energy price cap sets the maximum unit rate and standing charge you'll pay. Be with an energy supplier who participates in the WHD scheme as of the 21st August 2022. This schemes offer varying levels of support depending on your circumstances, so its worth taking the time to find out what youre eligible for. You receive the Savings Element of Pension Credit only, You receive Council Tax Reduction (excludes the 25% single persons discount), You receive Income-based or Contribution-based Job Seekers Allowance (JSA), You receive Income-related or Contribution-based Employment & Support Allowance (ESA), You receive Housing Benefit with a total annual household income of 16,190 or less (before tax and National Insurance), You receive Child Tax Credit where the award statement shows a total annual household income of 16,190 or less (before tax and National Insurance), You receive Universal Credit, and have an earned income of between zero and 1,349 in at least one of the twelve preceding assessment periods, Your total annual household income is 16,190 or less (before tax and National Insurance), You receive Personal Independence Payments (PIP), You receive Disability Living Allowance (DLA), any disability premium (all rates) or disabled child element of Universal Credit. . Receive the Guarantee Credit element of Pension Credit. You can read more about this on the gov.uk site here. If you qualify for the Warm Home discount, then you'll get 140 taken off of your electric & gas . Octopus Energy 4+ Energy at your fingertips Octopus Energy #5 in Utilities 4.8 36.1K Ratings Free Screenshots iPhone iPad Manage your Octopus Energy account from your fingertips. They will use data from the Valutations Office Agency (VOA) - another Government department - to identify households which are likely to have high energy costs. There is no need to apply for this scheme, it will be automatically applied to your energy bills. Scotland will maintain the application scheme as per the WHD mechanism for previous years. Our registered address is Unit 3, Hadleigh Park Business Park, Chapel Lane, Hadleigh, Essex, SS7 2PP. The Government also announced a 650 cost of living grant that will be issued to all households on means-tested benefits, including: The payment will be delivered in two instalments one of 326 that should have been paid in the last half of July 2022, and another of 324 coming in the Autumn. With our handy, hassle-free app, you're in control. In order to provide you with the latest digital energy web services you need to use the latest and greatest web browsers. People on certain types of benefits will have an extra 150 paid into their bank account this winter. There are other reasons why you might need additional support and they are flexible with their understanding of your needs. This comes as energy bills are costing Britons around double the amount they were being charged in 2021. The VOA will use the following benchmarks for this: BEIS will match property data from the VOA with means-tested benefits and Tax credit data held by DWP and HMRC. If you have not received the rebate by the time you have moved house, you will need to contact your new supplier to see if they participate in the WHD scheme and re-apply with them. If your electricity supplier is part of the Warm Home Discount scheme, you'll get the payment automatically if you or your partner receive the Guarantee Credit portion of Pension Credit. Octopus Energy U.S. today announced "Intelligent Octopus for EV,", which the retail provider described as, "a smart-rate that will give drivers across Texas cheaper electricity rates when they smart charge their electric vehicles." . If youre eligible, youll receive 25 per every 7 day period, with payments made to the same bank account you use to receive your benefit payments. Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN. Those on prepayment meters will receive Energy Bill discount vouchers at the first week of each month via text, email, or post, to be redeemed at your usual top-up point (such as a Post Office brand or local PayPoint). It has been used 413 times. This scheme is a discount for your energy use. We will send your nominated person your statements, as long as they agree to receive them. The 400 will be spread across six months, starting from October 2022. Octopus has invested more than $3.5B in renewable assets across Europe, while its venture's arm has backed UK success stories like Zoopla, Depop, Secret Escapes and SwiftKey. Octopus Energy admitted in an email to the undercharged customers the "unintentional discount was triggered by an issue caused by "reading factors" and "unit flags. DON'T MISS Thousands urged to switch off electricity tonight in new test [RPEORT] Octopus Energy absorbs another supplier as 60,000 customers warned [INSIGHT] Mum's solar panel perks which includes making money from energy [REVEAL]. If you have a gas account with a different energy supplier to your electricity, we will apply the payment to your electricity account. The amount will typically be paid, and is eligible to people over State Pension age (66 or above). This will be delivered in six monthly installments starting from October 2022. Good to know: you can choose to change your DD back at any time via their online account or by contacting us if you'd prefer to build up the government support as credit. How about helping people make sense of their money and make better financial decisions? Octopus Energy Ltd is a company registered in England and Wales. If you are on a low income and/or in receipt of means tested benefits you may be eligible. This places Octopus Energy in 5th place out of the 76 energy suppliers on TrustPilot. The Broader Group has been replaced in England and Wales with Core Group 2, which has a different eligibility criteria. Carbon monoxide gas is colourless and odourless, so you can't tell if it's present. My Offers membership card - offering discounts and savings from hundreds of retailers; Support with . New customers get a 50 discount with this referral code. The British Gas Energy Trust pays hard-up households up to 1,500 - and . The energy provider has opened a 2.5 million scheme to. Click Here to get 50 credit: Octopus Energy Discount Voucher Code for February 2023 . On the 8th September, the government announced a significant support package to help with energy costs this Winter. Households that qualify for the Warm Home Discount will be sent a letter from HM Government. The WHD scheme has changed for years 2022 / 2023. The money is tax-free and will not affect your other benefits. 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