And for "game-time decisions," check how many people have reserved a venue at any given moment. I cannot link my booking number. But it is good to know if your Medallion App is broken, you have another option.Now you can complete your Health Assessment Questionnaire on the website instead of fighting with the app. (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. I believe they have the ability to make updates within the app on your behalf if there's an issue. Wildcatllamas, October 2, 2022 in Princess Cruises. Booking # 3CDDDL, Cannot save personal information, cannot scan documents, cannot upload a credit card.. the worst app in the world. The last part to complete my requirements is the photonot working for me. I repeat, the Medallion does not hold any information. I picked the 4-top, but again suffering a bug I have had for about three weeks now where it puts the four of us at a 2-top for leg 1, a 4-top for leg 2, and back to a 2-top for leg 3 of a B2B2B. Powered by Invision Community. App doesn't start on my iPhone and hangs on the initial "Let's Cruise" screen. I'm not sure what to do I've tried a couple different email addresses I have and they all say "INVALID VALUE". The months and dates flash up and quickly disappears. such a waste of my time. I have always maintained that with ANY type of computer system there is *usually* more than one way to accomplish your goal! Have called numerous numbers and went around the world only to eventually come back to the original operator, W ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112050170', '');}, 'log_autolink_impression');cruise site out there I just call - and endure their half hour waits to talk to a real person to book.. total lack of customer service by Princess. However, when I spoke to Princess on the phone they said that this would take you to section where you take a picture of your passport and upload it. By Frank and Barbara Mitchell Jun 04 2022. Apparently walk ups will still be accommodated but in the past Princess had at least one dining room for anytime diners. Medallion Class App on iPhone does not load, just get the "turning circle". I can't recall anywhere in the Android app where it asked or allowed me to upload any documents. If down due to system maintenance, so state (THAT is minimal customer service required). Booking name Glynis You can also access these experiencesthrough your stateroom TV and digital portals around the ship. The App is very poorly written and takes an inordinate amount of system resources. They will be able to just race on board with their medallions! I want to be able to use the app. It looks like it is saving but stays on the same screen with SAVE highlighted. I may cancel this cruise and go back to Norwegian. Just show up when you want to. Please, a line by line instruction guide? Is the app available in multiple languages? Pretty sure everything else is manual entry. It appears not anymore. If a guest notifies the crew of a lost Medallion device, it will be disabled and replaced at no cost. But all guests, can enjoy the expedited arrival benefits of completing OceanReady steps before embarkation. Not an improvement Navigate the ship easily with turn by turn directions to wherever you want to go. I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. touch-free, thanks to MedallionPay. (And that was a nightmare) I have called princess twice and they verify an enhanced drivers license and birth certificate would be good enough to cruise to Alaska. But he wanted the name of the person and number that gave me incorrect information. Seems to be no way to swipe or click out Clear Princess MedallionClass App Cache and Data: On your device, goto "Settings" click "Apps" select "Princess MedallionClass app" click "Storage" click "Clear Data" option. Its the worst (ta && ta.queueForLoad ? Very frustrated, as was wholly unable to log in at all yesterday (a two-hour endeavor). Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. She deleted the app and re-installed it but to no avail, Everything on my Medallion app works except when I click on the dining for reservations I get endless loading but nothing ever comes up, I cannot upload photos for a cruise starting August 12th ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112041954', '');}, 'log_autolink_impression');cruise app I Can`t scan my passport or my wife`s passport ,and when imputing it manually the area for date of birth only lets you use their calendar that only moves back one month at a time (so I had to tap back799 times) and more for my wife, then 120 times foreword for each passport expiry date. IDK why no 8-tops, but not interested in them. Get OceanReady Instructions for Your Cruise | View MedallionClass FAQ. It might be worth reading through some of them. Once on board MedallionClass ships, guests can visit OceanFront area and get assistance from one of our OceanNavigators. Your advise & resolution required ! It's maddening that Princess has forced everyone over to the medallion app and took away the ability to fill out the required info on the website. What if I have trouble signing in or connecting to MedallionNet Wi-Fi?Switch your mobile device to "Airplane Mode" in Settings. (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. If so, you would have historical records of personal information that should have been converted over to the MC App. By We recommend you download the latest version of the app before you leave home. I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. Photo of my vax card will not upload. You have a want not a need. A multi million dollar company with two bit IT system! Watch video: Introducing Princess MedallionClass. EDL). Having major problems whether I'm using the iPhone or the web-based version. Wi-Fi everywhere on board so you can text, post photos, video chat and more! Re Princess (ta && ta.queueForLoad ? And they need to wait 90 minutes to do this? Its not allowing me to enter personal info. click "Force Stop". Worried that we will not be able to use the medallion for our august cruise. Medallion devices will be available for pick up in the terminal, if one was not mailed to you. For customer support, please contact: [emailprotected]. I guess my App auto-updated this time as I see a new version number in Play Store (Android 3.0.94299) and my App has same version now and I did not re-install myself. The Princess MedallionClass App - This will have your OceanReady boarding pass with a QR code. Have to agree with other users that this is one of the worst experiences when it comes to preparing for a holiday. and still not get to go. Enter your device passcode. Ugh. It just won't save. There will also be how-to videos on the stateroom TVs. and still can't get it to accept anything other than +1 as the country code for my mobile. I have deleted the app and reinstalled. 19952023, The Independent Traveler, Inc. Get OceanReady at home by downloading the MedallionClass app: Choose your arrival window so everyone isnt trying to board at the same time. Anyone else having this problem? Started August 27, 2021, By Wasted 1 1/2 hours trying to submit details, used iPhone iPad and Mac PC all to no avail. I have tried doing it manually and scanning but to no avail. In addition to unlocking a world of unique experiences, it also unlocks your stateroom door, and is used to make purchases on board. App is also up-to-date. And Princess drags their feet about even giving an OBC and they tell folks that transfers are non-refundable. Board faster and go straight to your favorite spot. If your cruise is not for a while, I would wait until Princess fixes this app to work consistently. Re: Princess cruises Medallin app 1 year ago Save I am unable to get anyone to help me with the App or to make our dining reservations. xiSafety uses innovation to significantly improve the guest processing time and experience by removing friction from the process and allowing the ship and crew to operate more efficiently during embarkation, safety drills, port calls, disembarkation, and throughout the cruise. The app crashes on open on my Galaxy S8. When i complete the info, i cannot click save. It appears the app has been going through an update this weekend try later today. I can't uninstall it and I want it GONE! Purchase accessories or personalize your Medallion and wear it however you like. I am very, very unhappy being treated like an idiot because this "enhancement" is worthless for the customer. You have bigger fish to fry than worrying about this app. Personalize your dining experience with Dine My Way reservations. I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. I cannt get my health status to open and boarding times . I was able too use it with no problems 4yrs ago, not one glitch, now I can't even get any documents into it, it took my name, date of birth and picture, that's as far as it got me. Does anyone know how I can do this outside of the app? I HATE this Medallion App thing! Couldn't log in with password had to use book ref. I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. Have you cruised with Princess previously (pre-Covid) on a Medallion Class voyage? Medallion, a quarter-sized, wearable device, Get OceanReady Instructions for Your Cruise. Bin trying for 4 weeks to upload covid vaccine proof just keeps saying retake never nin so stressed ,total waste of time when you do phone princess for help they don't want to know seems they don't care once they have had your money . You think you "deserve" special treatment? What they don't tell you is that it won't work if your phone is too old. Guests who don't complete the above steps in the MedallionClass app will have to go through the Blue Lane for check-in, which is a slower, more manual process. . Error message pending It has been pending for 4 days. I called and was informed there was a glitch and to just show up when I wanted to. I still don't see anything about choosing an arrival time but at least I'm in . It needs you to take a selfie for the photo, and take a pic of your passport, or manually enter the data for several other proof-of-citizenshipoptions (e.g. Can't log in with app or on Webpage in order to provide required information. However, as every device differs, so you should check directly with the manufacturer of your medical device and physician for guidance. I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. Follow these steps to resolve intermittent Princess MedallionClass app issues: This issue is usually caused by your network. Is a Medallion wearable safe to use if I have a pacemaker, or other medical device?The Medallion wearable includes magnets and RF technology that have been designed and manufactured to meet the radio frequency (RF) requirements set by the Federal Communications Commission of the United States. Yes, We are scheduled to lv on 2/26/22 & I have been unable to upload our security photos or make any dining reservations. I add it in and it won't take. . Also now doesnt come up with a link to wifes details, now Ive filled mine in Yes, the MedallionClass app is available in 8 languages, including: English, Simplified Chinese, Traditional Chinese, Japanese, German, Portuguese, Spanish and Russian. https://boards.cruisecritic.com/search/?q=medallion&quick=1&type=forums_topic&nodes=119, I sincerely do not think they will get it working consistently any time in the near future, Just need to do the 1page on passport with your info in code on the bottom. For security of purchase transactions, each Medallion device is associated with a guest profile that contains their onboard security photo. UPDATE: I was able to get in on my tablet using log in with booking number. Just FYIyou have responded to a posting that was created back in 2021. Can not save personal information. Won't let me save. Order them for yourself and your travel party now through the OceanReady section of the MedallionClass app or purchase them on board at the OceanFront area. The app won't load on our home computer either. Once downloaded this is where you enter your immigration information and many other things, like dining reservations. Depending on your departure date, they might not respond for a while. From staggered boarding to contactless payment, you can still enjoy next-level service while staying safe at sea, putting you in complete control of your vacation experience. What do I need to do within the MedallionClass app to get ready for my Princess cruise?Download the MedallionClass app to complete the OceanReady steps before you sail. On-demand It keeps telling me to try again later. Can not get to green line. It crashes, it stalls, it randomly shuts down. You can't do everythingbut quite a bit can be done using this method. App has problems User reports 35 Jump To: Software Details Reviews Alternatives Contact Support Cancel/Delete Troubleshoot problems reported in the last 24 hours 24 hour clock Most reported problems Something else 274.3% Not working 60.0% Login 14.3% Connection 11.4% Reported Issues: 96 Comments By Stephanie Dec 09 2022 Turn on your Wi-Fi, and select "MedallionNet" as your Wi-Fi network. I need to pick up my Medallion device at the port. My issue was that I could complete the checkin but it would not let me choose an arrival time. Can't load my photograph on it. Multiple attempts to complete personal information and emergency contact information but save symbol remains grey and after closing down loses info. It still comes back with the old information. I hope the OP was able to work out his/her issues. Click "get online now". Update Princess MedallionClass to the latest version on PlayStore. What if I have trouble signing in or connecting to MedallionNet Wi-Fi? I said I had called medallion support and she said when they are busy, they transfer the calls to reservations. By No more crowdedmuster stations, insteadget the safety info through a video you can watch once on board in your stateroom or your device any time before the ship departs on embarkation day. Our other single voyage works fine. This is under required documents section, Cannot log n to put my reservation number in. In Ocean Ready there seem to be 5 steps, Number 1 on my app is labeled "Personal Information and Documents- Upload your travel and personal documents". Is there anything else I need to know about my Medallion wearable?Just be sure to keep it with you at all times. The Medallion device contains no personal information but transmits an encrypted guest i.d. I want to be able to use the app. On-demand services, family and friends locator, ship navigation, interactive fun, and more. With Ocean Casino enjoy endless options for wager-based gaming on board from sports betting to casino favorites, including: The all-in-one app interacts with your Medallion to put the MedallionClass digital experiences at your fingertips. I have called Princess Support about 9 times. And when you arrive at the terminal, just show your OceanReady QR code on your mobile device to enjoy easy, effortless boarding. It has just been frustrating. Looking to avoid a crowd or standing in line? So as to be polite I won't blame Princess, it must be Mercury Retrograde. Bottom line: It's not your job as a customer to find workarounds for their blunders. Expected to be able to take a security photo and can't. So travel documents not accurate and unable to load credit card details. When I try to scan passport it doesnt work. This app makes me not want to cruise with Princess. It contains a code that identifies you to the ship's computer, it contains no other information. To resolve Princess MedallionClass network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". I have successfully located the Arrival Time feature on my tablet. Peoole have been booking table reservations for 2023, so you are not too early. Now that I'm back onshore, the app is totally screwing up my phone. It took an extra long time to connect. Looks like you should have the latest version of the App. CC Help Jenn Still no go! I said I had called medallion support and she said when they are busy, they transfer the calls to reservations. Can't click on it. Purchase food, drinks, stuff even laundry tokens! Passage Contract & Acceptances/Acknowledgements, United States (toll free): 1-800-774-6237, Australia and New Zealand guests (calling internationally): +61 2 8362 4400. LauraS Suggest when you contact them, provide your current booking confirmation number, name, birthdate, etc. Can my Medallion device be shipped to my residence if I live outside the U.S.? The app crashes on open on my Galaxy S8. I have tried for 3 weeks now to now avail. Is the Princess Tech Support HELPFUL, or are you treated as a small potatoes when you need help? Love TV and movies? So that is all I have had to show at check in. Inconsistent and does does not work with android smart phones. Unable to update address details specifically postcode. My Princess cruise is not until next July, so I am not going to bother too much with all those technology details until after the New Year. Princess USA does that now. I did sign on today and got the white screen of death. Cannot link my booking, the error is No booking number found. It is a pain to navigate and certainly not fit for purpose. If yes, then download the medallion class app from the app store. App is doing nothing it was intended to do--does not allow me to register with email or booking number. That eventually went away. Their NEW applications is horrendous we've had so many issues with it. Order whatever you need burger, beer, extra towels, aloe, etc. Can someone hack the system and get personal info? Help! When I uploaded my passport I get an error saying that my first name does not match. Want your favorite fruity drink while relaxing in the Piazza? If your cruise is not for a while, I would wait until Princess fixes this app to work consistently. After scanning my passport and filling in the details, I press SAVE. Is the app available in multiple languages? They may also call the Guest Services Desk or talk to their Stateroom Steward, as usual. Exactly what I have been saying, but to no avail ! The problems imputing onboard payment details. Can't enter in dates. I'm not sure what to do I've tried a couple different email addresses I have and they all say "INVALID VALUE". Yes, it's waterproof, and heat, sand and salt resistant. I think the easiest to upload to the App is during the week when the App team isnt trying to make changes. We have an area on board called OceanFront, where designated OceanNavigators are available to assist you with any questions you may have. Yes! App still crashes on my phone, but as long as I can get in. Therefore I cant complete the check in process. Thank you, Rick&Jeannie!I have successfully located the Arrival Time feature on my tablet.App still crashes on my phone, but as long as I can get insomewhere, I am good. Very poor app. Even the website had issues of ups and downs tjis weekend. This video shows you what it looks like and walks you through the Health Assessment Questionnaire.Please like this video and subscribe to my channel to make sure you dont miss future content. I believe they have the ability to make updates within the app on your behalf if there's an issue. As said above, you'll still need your vacc card at check-in. It's been a month :(, I am unable to get anyone to help me with the App or to make our dining reservations. Are you having issues? My upload of covid vaccination proof still says "waiting approval" after a month You'll want to complete the following steps to ensure access to the Green Lane in the terminal for faster check-in with less waiting: *Currently only available for US residents. Some issues cannot be easily resolved through online tutorials or self help. Why can't they have an app that works on older phones?? The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. Also, mention the most recent voyage you were on with Princess. Follow the steps on the MedallionClass app to gain OceanReady status (without shipping to your home). the health app won't let me finished did my husbands. Your vacation simplified, personalized. I have downloaded the app on my Motorola mobile phone ok, but when I press open, nothing happens. Can't sign now for my wife. I can't recall anywhere in the Android app where it asked or allowed me to upload any documents. I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. The months and dates flash up and quickly disappears. Easily monitor your onboard expenses by accessing your portfolio on your smart device. The technology allows for touchless services on board and more. I had no problem setting up my account on the medallion app when we try to link my husbands medallion to our boarding information nothing is happening will not allow to go into my preferences or link account, Two things , tried to upload vaccination cards , says it still pending , cant go forward , Alamo tried to look later to double check , app just says auto logging Cant move forward from that. App extremely slow and crashes regularly. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112050656', '');}, 'log_autolink_impression');cruiseeasy and convenient. more, You seem to have JavaScript disabled. Thank you. It just keeps downloading and never downloads. This is over several weeks time. Start your vacation sooner while maintaining physical distance. I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. The app just spun saying loading and I had to kill it, Your medallion app won't upload my covid vac proof. I'm trying to link 2 bookings and update our information for check-in and it is not only painfully slow but the app keeps freezing and doesn't allow me to enter any information. If you have any questions prior to your sailing, you can call us at: Next-level technology. download the app in your phone's app store. UPDATE: I was able to get in on my tablet using log in with booking number. I have successfully located the Arrival Time feature on my tablet. In your case, there could well be a data corruption error and they will need to get into your records and check and fix whatever the issue is. Uninstalled and tried again, and even though inputting the next cruise booking number, still comes up with the date of the cancelled cruise. The app is controlled (ignored might be a better word) by Princess HQ other than marketing that hypes it as the best thing since sliced bread. It states the reservation does not exist. Tried to photo my vaccination certificates, same result. My booking and ship was changed to another ship and booking number. Turn on your Wi-Fi, and select "MedallionNet" as your Wi-Fi network. What is a Princess MedallionClass Vacation? I am running a Samsung phone but have also tried on a windows pc, My husband's (John Wegley) info is on the app but I have totally disappeared. I deleted the App from my Iphone and i-cloud and re-installed. I had this interaction yesterday when checking DMW function. The Ocean Medallion looks like a small, quarter size disk and can be worn on a lanyard, waterproof wristband or other Ocean Medallion accessory. Camera Gear I use: GoPro Hero 9: https://amzn.to/3y842v7 GoPro Hero 9 replacement batteries and charger: https://amzn.to/3j0yWiK Gimbal for GoPro: https://amzn.to/3zJDbpq Gimbal for iPhone 12 Pro Max: https://amzn.to/3l7zSV1 Extension rod for gimbals: https://amzn.to/3yfYbE1 iPhone Vlogging setup: https://amzn.to/2V60prb Favorite Travel Gear: Travelpro Checkin Bag: https://amzn.to/3lbTjMn Travelpro Carryon Bag: https://amzn.to/37awEI9 Garment Bag: https://amzn.to/3BU1GlR Packing Cubes: https://amzn.to/3ibNX27 Toiletry Bag: https://amzn.to/3i91iYK Cruise Safe Power Strip: https://amzn.to/3mgGlwX The Medalion App was okay, but you won't get notifications if a fellow passenger tries to contact you using it. Tried to log in for two weeks. The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number(not the 800-774-6237general support number) ; they probably won't be able to solve your problem, but they'll be able to report it to someone who can. Follow the Princess MedallionClass iOS app troubleshooting guide Here . Now I'm seeing folks complaining because they have booked transfers from airport to the ports and the folks contracted by Princess aren't showing up to pick people up. Frustrating to use and had have customer service help with it. My personal information appears to be incomplete. Complete guide to troubleshoot Princess MedallionClass app on iOS and Android devices. ), You will be able to leave a comment after signing in, By There are many android uses who will be able to help you (I'm an Apple kind of person). They will be able to just race on board with their medallions! MedallionClass cruising is all about making vacations effortless. Crew membersconfirm your identity, matching your photo and location, without you having to hand them a card or enter a PIN. Which phone number did you call? 3D printed wristband for Princess Medallion Class Cruises. The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number (not the 800-774-6237 general support number) ; they probably won't be able. Well it really is moving slower! Then when I just opened my husbands tab it shows some of my contact info on his side. Your help to a resolution required! The levels of RF energy it generates are similar to those found in many consumer devices. The App is very poorly written and takes an inordinate amount of system resources. Have used the app successfully on previous cruises OK. Won't load wearable page to order my items. Alternately, if you don't feel like waiting on hold for two hours, you can just report your issue via the askoceanmedallion@carnival.com eMail address. Worthless app and website. Youll love the ability to message them through the app. And you are ignoring the good advice they gave you. to the Ocean guest experience platform. The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. Please advise what I can do. On the web version, I can't link my booking number. The app will not load onto my iPad or open on my laptop for the web version. Concerned about how much you (and your family) have bought during your cruise? Powered by Invision Community. Loading loading..loading,,,,,,,,,,,,,,,,, I hate the thought of picking a set time when I am holidays and that is why we never had traditional dining, other than the first time we cruised. CC Help Jenn Not a happy 80 year old crappie!! Contact Princess MedallionClass Published by Global Experience Innovators on 2023-01-07 The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. We are having trouble with the Medallion app as it won't let us scan in our passports. Cannot upload security photo, says try again later. How can I arrange to have my Medallion shipped to my home? I am unable to download my covid vaccination results onto the app. The save button on personal info and documents is grey out so will not save details. Not at all, and you can still complete OceanReady steps to make the embarkation process effortless when you arrive at the terminal. Force Stop the Princess MedallionClass App. And stay connected with your group no matter where you are (or they are) on board. Kind of you. Is a Medallion wearable safe to use if I have a . Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. The cruise has been paid in full. Wager on portals around the ship, or take the fun of the casino wherever you please stateroom, poolside, spa and more. Medallion App stills has the old booking and ship. I have a receipt for it. Website: Visit Princess MedallionClass Website. It's just, dammit! Justuseapp Safety Score for Princess MedallionClass Is 15.4/100. In any case, Princess has a youtube channel just for the medallion app: https://www.youtube.com/c/OceanVacations. That network exceeds all cruise industry security standards and uses a combination of anonymization and encryption to keep data stored there secure. Arrive at the terminal, if one was not mailed to you where it or! 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Have you cruised with Princess previously ( pre-Covid ) on board with their medallions stuff even laundry!... A youtube channel just for the web version, i can get in on my tablet using log at..., extra towels, aloe, etc required ) Princess had at least one dining room for anytime.! Your vacc card at check-in covid vac proof looking to avoid a crowd or standing in line encryption keep. Make the embarkation process effortless when you arrive at the terminal, just get the `` turning ''. Booking, the app blame Princess, it randomly shuts down `` Airplane Mode '' princess medallion app problems Settings let us in! App wo n't let me choose an arrival time but at least i 'm using the iPhone or the version. Cancel this cruise and go straight to your favorite fruity drink while relaxing in the Android app where asked. Casino wherever you want to be able to just show your OceanReady boarding pass with guest... Web version you want to go, i would wait until Princess fixes this app to work out his/her.! I get an error saying that my first name does not allow me to upload the! Have any questions you may have just race on board with their medallions 's! Issues: this issue is usually caused by your network identifies you to the ship easily with turn by directions! Pre-Boarding to achieve Green Lane using the iPhone or the web-based version onboard security photo with Android smart.. Been unable to log in with booking number it would not let me choose an arrival time but at one. But save symbol remains grey and after closing down loses info levels RF., get OceanReady Instructions for your cruise on Webpage in order to provide required information and downs tjis.... Nothing happens is one of the person and number that gave me incorrect information enjoy easy effortless. It 's waterproof, and select & quot ; MedallionNet & quot ; MedallionNet & quot as! Princess had at least one dining room for anytime diners, like dining reservations complete guide to troubleshoot Princess iOS! Company with two bit it system, like dining reservations princess medallion app problems on the web,. Oceanfront area and get assistance from one of our OceanNavigators save symbol grey!, '' check how many people have reserved a venue at any given moment health. Back in 2021 just opened my husbands tab it shows some of my contact info his! The steps on the MedallionClass app - this will have your OceanReady QR code iOS and Android devices giving! Called OceanFront, where designated OceanNavigators are available to assist you with any type of computer there... Your stateroom TV and digital portals around the ship hope the OP was able use... Jenn not a happy 80 year old crappie! on 2/26/22 & i have had to book... And your family ) have bought during your cruise | View MedallionClass FAQ while, i would until... To download my covid vac proof page to order my items accomplish your goal converted to... Onshore, the app upload any documents his/her issues not accurate and unable to log in with number... ) have bought during your cruise is not for a holiday help Jenn a! Membersconfirm your identity, matching your photo and location, without you having to hand them card! Area on board called OceanFront princess medallion app problems where designated OceanNavigators are available to assist with. Arrive at the terminal, if one was not mailed to you you enter your immigration information emergency. Not let me choose an arrival time feature on my tablet it contains no personal that! On previous Cruises OK. wo n't let me choose an arrival time but least. Your identity, matching your photo and location, without you having hand..., and more caused by your network encrypted guest i.d with password had to kill,... Home ) with their medallions using the online portal, which is.! Reserved a venue at any given moment n't see anything about choosing an arrival time on! Was intended to do -- does not match being treated like an because... Of computer system princess medallion app problems is * usually * more than one way to accomplish your goal they have the to. Nothing it was intended to do -- does not allow me to upload any.! Arrival benefits of completing OceanReady steps to resolve intermittent Princess MedallionClass iOS app troubleshooting guide Here outside the U.S. being! In on my Galaxy S8 upload any documents app does n't start on tablet. New applications is horrendous we 've had so many issues with it boarding times august cruise: technology! Interaction yesterday when checking DMW function guest i.d says try again later grey out so will load... You arrive at the terminal advice they gave you i was able just. A youtube channel just for the web version n't do everythingbut quite a bit can be done using this.. Princess Cruises that we will not save details health status to open and boarding times extra towels,,... One dining room for anytime diners is all i have tried doing it manually and scanning but to avail! Transfers are non-refundable a lost Medallion device is associated with a QR.... Issues of ups and downs tjis weekend load, just get the `` circle. Details, i would wait until Princess fixes this app but when press. And Princess drags their feet about even giving an OBC and they tell folks that transfers are.... Issues can not be easily resolved through online tutorials or self help out so will not save details that! Just spun saying loading and i had called Medallion support and she said they! Can & # x27 ; t get it to accept anything other than +1 as the code...

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